Free online training and the Countryside Experience programme

The DDC tourism team have organised some free training opportunities for tourism, hospitality and leisure businesses in the Dover district. There are also opportunities for rural businesses through the Kent Downs AONB Countryside Experience programme

Free, online training courses

More information is on our Skills and Training page https://www.whitecliffscountry.org.uk/industry-hub/business/work-together/events-and-training

  • We’ve organised some free, online training being delivered by Tourism South East. There are two courses, Welcome Host Gold (3rd and 10th March) and Exceeding Visitor Expectations (23rd and 30th March). People can book a place by emailing me: anita.sedgewick@dover.gov.uk
  • We are also funding a self-led Tourism South East course, Customer Service Excellence. This can be completed by the participant at their own pace. Again, places can be reserved by emailing me: anita.sedgewick@dover.gov.uk
  • There are a few places remaining on courses being run by Keep Your Fork between now and early March. The next workshops will cover having an effective website, email marketing and getting media attention with photos and press releases. More info and how to register can be found by going to our Skills and Training Page https://www.whitecliffscountry.org.uk/industry-hub/business/work-together/events-and-training and clicking on the ‘Keep Your Fork’ heading at the bottom of the page.
  • England’s Coast Ambassador is a free online training programme aimed at staff working in a tourism business, which covers customer service and the attractions on offer in your area. People can sign up at www.englandscoastambassador.co.uk   


Kent Downs AONB Countryside Experience Programme

The Countryside Experience Programme is aimed at rural businesses within 5km of the Kent Downs AONB or the North Downs Way, that have an idea for diversifying or starting up something new. It’s designed to help existing and budding new rural businesses to develop incredible experiences for visitors to Kent. Successful applicants will get free marketing promotion, 1-2-1 support and business development training with experts, as well as networking opportunities. There are only 20 spaces available and the deadline is 5th March. To find out more, please see https://www.kentdowns.org.uk/our-projects/experiencedevelopmentprogramme/?mc_cid=e7929b0623&mc_eid=5b1f94f8b1

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