“We would like to reassure customers that Southern Water will continue to provide services – including emergency repairs – during lockdown. We have developed safe ways of working during the pandemic and we ask our customers to keep their distance from our frontline colleagues for the safety of both workers and customers, especially if we need to visit your home. In an emergency you can call us on 0330 303 0368.
“If you are struggling with your bills, help is available. Also if you, or someone you know, is vulnerable then being included on our Priority Services Register will ensure help will be provided when it’s needed. To join the Register contact us through our website, https://www.southernwater.co.uk/account/extra-help-and-support or call 0330 303 0277.”
Ian McAulay, Chief Executive, Southern Water